Dont Panic. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Login to make a PURCHASE or view your purchase history. To see if this carpet cleaner, which earned a gold rating from The Carpet and Rug Institute, is worth the splurge, we put it to the test on several dirty surfaces. But the biggest was the fact I had two pumps. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward Super Boost Spray could be improved. Is It Possible To Use Cold Water In A Rug Doctor? Water Pump Kit - Parts & Accessories | Rug Doctor Machines that use a hand tool with a red handle will not be required to remove the gray connector; instead, they will simply test the hand tool against their hand. When you hit the end of the stroke, release the red button and pull back about six more inches. Next, attach the solution line. homequeries.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. This guide is written with the Wide Track model, but can be used for any of the three models. It could mean that the vacuum motor has moisture inside it. Clean upholstery with your Rug Doctor Mighty Pro X3. Make sure none of those are pinched, kinked, or smashed behind each other. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Youll see dirty water coming up through the see-through dome. Pull at the terminals, not the wires. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. This is normal. Each pass across the room should overlap the last pass by an inch or two. In theory, this should mean a shorter drying time for your carpets, but the rug we cleaned still took several hours to dry out completely. If water does not splash out of the nozzles in accessory mode, replace the rear pump. Check the braided hose that feeds the cleaning solution to the spray nozzle. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Does it full-on spray, or just leak? This Warranty gives you specific legal rights. If your machine is set to cleaning mode, but still doesn't seem to be picking up water, the next step is to check that it's not empty. The handle adjusts to various angles to make pulling the machine comfortable, but the process still seemed awkward. All submissions become the property of Rug Doctor. Check the connections on the back of the machine. Spray the appropriate treatment onto your carpet's dirty spots, and let the formula soak in for several minutes while you ready the Rug Doctor machine for cleaning. We did like that you can measure out soap with the cap, however, as this saves you from having to keep a separate measuring cup on hand. Check to see that the dome filter is properly attached. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. You may also have other rights that vary from state to state. She loves crafts and has a deep interest in design and DIY projects. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. Only 2 screws and a screen. Place the white recovery tank back and snap the lid down, then check both the vacuum hose and coupler in the back of the machine to make sure theyre securely in place. Does the area where you have been cleaning feel wet to the touch? We actually had to go over the rug twice to suck up all the grime that was hiding deep in the carpet. To use this feature, we simply flipped a switch on the back of the machine, and when we pressed the normal trigger, an extra stream of fluid came out the back of the machine. Ensure the dome filter is properly connected. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. It has ten rows of stiff cross-action bristles that work the rugs from every angle. Thirdly, the Clean Water Tank should be inspected to determine if it is empty or if it is running low on water or solution. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. Insert the end of the solution hose into the center of the brass connector. The manufacturer recommends adding 1/2 cup of Rug Doctor Carpet Cleaner to the water for the dirtiest carpets, or 1/4 cup of Carpet Cleaner if your rugs are only lightly soiled. Mix this in a bucket with the right temperature of water for your type of carpet. Examine the dome filter on the top of the machine if your carpet is wet but there is no dirty water collected in the white recovery tank as a result of the dampness. If problems persist, find a repair shop near you. Get daily tips & tricks to help make your best home, Bissell Big Green Machine Professional Carpet Cleaner Review, Review: The BISSELL ProHeat 2X Revolution Pet Pro Carpet Cleaner Is Unbeatable, The 8 Best Carpet Cleaners of 2023, Tested and Reviewed, This Robot Vacuum Is Such a TimesaverEven When It Comes to Pet Hair, Bissell SpotClean Professional Portable Carpet Cleaner Review, Hoover's Power Scrub Deluxe Carpet Cleaner Gets the Job Done, The 7 Best Upholstery Cleaners of 2023, Tested and Reviewed, The 7 Best Upright Vacuums of 2023, Tested and Reviewed, The 9 Best Vacuums for Carpets of 2023, Tested and Reviewed, The 12 Best Vacuum Cleaners of 2023, Tested and Reviewed, Review: The Hoover PowerDash Pet Compact Carpet Cleaner Is Small but Mighty, Rug Doctor Oxy-Steam Carpet Cleaning Solution, Bissell Big Green Machine Professional Carpet Cleaner. Lastly, Remove the Clean Water Tank from the unit and replace it. Is It Possible To Have My Portable Spot Cleaner Repaired? ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. We also use third-party cookies that help us analyze and understand how you use this website. If the hose is loose, pull the connector all the way down until you see the silver ball bearing at the bottom. Your carpet should feel damp and you should see water returning into the upper white tank. I would like to view how to open the housing & replace the pump on the Rug Doctor model DC 1. If the area is wet, remove the filter from the clear dome on top of the white tank. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Limit 5 per customer. Overall, the Big Green Machine edges out the Rug Doctor ever so slightly in terms of performance, but if youre budget-conscious or dont want to lug a heavy machine around, the Rug Doctor is still a comparable choice. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Need advice on cleaner? There is a chance that the outlet you are trying to use is only rated for 10 amps, while the machine requires 11. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. There is a chance that the outlet you are trying to use is only rated for 10 amps, while the machine requires 11. Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. For best operating efficiency and cleaning use of Rug Doctor products is recommended. The Rug Doctor didnt do a great job sucking up pet hairinstead, it mostly got stuck in the suction head or was just left behind in wet clumps. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. If you are working on the Wide Track model, determine which pump(s) you are replacing as well as their direction: Remove the crimped hose clamps securing from each end of the pump you are replacing. For best operating efficiency and cleaning use of Rug Doctor products is recommended. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. While cold water will not work as effectively as hot water, it will vacuum up the debris. If you are feeling strong suction, replace the filter inside the clear dome. You can buy a Rug Doctor machine, or rent one at many supermarkets and home improvement centers. We also use third-party cookies that help us analyze and understand how you use this website. Use your fingers or pliers to pull the hoses off of the pump nozzles. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email [email protected]. The Pro-Deep Carpet Cleaner is made from sturdy, high impact materials and features one click, easy-lift clean and dirty water tanks, making filling and emptying easier. Rug Doctor Mighty Pro water pump replacement Reviewed in the United States on April 16, 2022 Verified Purchase So the pump works just as well as a OEM part. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Find a repair shop near you. The Rug Doctor Wide Track (Machine) is backed by a five (5) year limited warranty (Warranty). 1 gallon of water should be added to 1/4 to 1/2 cup of Rug Doctor cleaning solution or white vinegar in a bucket, and stir well. Plus, the handle folds forward for more convenient storagethough the machine is still quite large and will take up a lot of room in your closet. Do not use the previous pump's in-line diode. If not, it means there may be a problem with the valve in the tool itself. Rug Doctor Pro Troubleshooting If you are having any problems using your Rug Doctor Pro please refer to our Troubleshooting guide below. If the machine was working before, verify the water is in the lower red tank and the removable white tank is empty. You can learn about the reasons for the problems in detail and know the solution to the problem. Feel the carpet where the machine was sitting. Rug Doctors Pro-Deep Carpet Cleaner removes over 90% of ground-in dirt, grime and oils embedded in carpet. Remove the five 15.1 mm long Phillips machine screws securing the back plate. Release the Soap & Scrub Button. Run hot water through the filter in your sink for about 20 seconds. She covers home products for The Spruce. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Use PlatinumSpot & Stain Remover to treat stubborn stains and Platinum Urine Eliminatorto handle animal messes. The cookie is used to store the user consent for the cookies in the category "Analytics". Then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. We went over each stain twice using the Rug Doctors hand tool, and we were quite liberal with the amount of water/soap mixture we sprayed. You should feel strong suction. On lightly soiled carpet, the manufacturer recommends moving at a pace of one foot per second, but very dirty carpets need a slower pace of one foot every two seconds. Resist the urge to make repeated passes over the same area. Check the red base tank has enough water, and refill if necessary. Beer, blood, feces, gravy, ice cream, milk, perspiration, urine, and vomit are all eliminated by the urine eliminator. The cookie is used to store the user consent for the cookies in the category "Analytics". Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this Warranty for your Machine acquired for normal household use (commercial and rental use is excluded). Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Pull the white tank out and set it aside. If you are having trouble, heat the hose ends with a hair dryer or heat gun, and try again. Took me while to find it. Another feature we found awkward is that you can only use the Rug Doctor in a backward motion. Make 2 slow dry passes (1 forward and 1 backward) to suck up the dirty solution (do not hold down the Soap & Scrub Solution Button for this step). Your Rug Doctor Pro-Deep Carpet Cleaner is ready to use right out of the box. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Turns out it was an electrical problem. This cookie is set by GDPR Cookie Consent plugin. Jun 10, 2020 If this is the case, remove the tank and refill it with water or solution as needed. Press the Soap & Scrub Solution Button to apply solution while making 2 slow wet passes (1 forward and 1 backward) over each area. Double-check the Waste Water Tank to ensure that it is securely seated and that it has been properly installed. We reviewed the model, which looks more like a vacuum and is much lighter than the Rug Doctor at 19 pounds. Section 1114(I) and 15 U.S.C. These cookies will be stored in your browser only with your consent. . Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! Get daily tips and tricks for making your best home. Need advice on cleaner? Explained. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Rug Doctor spray button is not working, troubleshooting Watch on Check the braided hose that feeds the cleaning solution to the spray nozzle. We purchased the Rug Doctor Deep Carpet Cleaner so our reviewer could put it to the test on a variety of set-in stains. This seems like a significant oversight. The cookie is used to store the user consent for the cookies in the category "Other. If the switch is in the OFF position, press it to the ON position and try the machine again. Press down on the double brass rings and hold them down. Use hose clamp pliers or straight edge cutters to squeeze and crimp the clamp ears. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Rug Doctor Not Picking Up Water: What to Do? - CleanerProfy In this case, youre better off just attaching the hand tool and spraying it with that. The grey and black vacuum hose should be in place. Rug Doctor will pay the freight charges to return your Machine to you. Because you have to pull the Rug Doctor backward to operate it and because this stream of liquid is located at the back of the machine, the Super Boost wont reach the front edges of the rug youre cleaning. Generally, don't use hot water. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. In no event shall Rug Doctors liability exceed the purchase price of the Machine. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? In this case return the machine to the store you hired it from. This Warranty applies for normal household use only. By continuing to browse the site you are agreeing to our use of cookies. These cookies track visitors across websites and collect information to provide customized ads.
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