Christine 2 months ago In addition, our Underlying Carriers have designed their wireless services to provide customers with a high-quality voice experience during simultaneous voice and data sessions, which may affect data performance, including, but not limited to, a temporary reduction in speed to minimize the likelihood of dropped calls. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Astound Business Services are available at your address. All rights reserved. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. greg griswold 11 months ago *Internet download speeds may vary and are not guaranteed. OPEN INTERNET POLICY - enTouch Wireless ACP is a federal government program operated by the FCC. #DumpRCNCABLE. Having problems? . Download speeds up to: Astound Broadband Outage Report Is The Service Down? I just want to ask if there is an internet service outage at 16450 Redmond Way WA? Internet Outage of enTouch in Texas on 2/15/21 6:15 AM When writing your review, please support your rating with detailed reasoning. The speeds you receive from our Broadband Services may not be optimal for certain applications, particularly those involving real-time or near real-time, high-bandwidth uses. Our services vary based on location. When do sun outages happen and how long they last? Per their toll free support, revised ETR is 11:30am CST. Please wait to contact us until commercial power at your home has been restored. Sun Outages - Entouch Business To find out if enTouch services are available While you may still have access to the internet for general browsing or to check your email, speeds for playing games, video and music streaming, or using social media apps can slow to a crawl 2023 Downhunter.com | Privacy Policy | Imprint, There were a total of 1 outages at En-Touch Systems. Internet has been down for two days. A representative will reach out to you to schedule a trouble ticket." / Twitter astound.com OFFERS MAY VARY BY STATE and service may not be available in all areas. enTouch provides broadband internet, digital TV, home phone and security services in the Greater Houston area. As of January 2022, the national average download speed for Astound Broadband Powered by En-Touch is 79.25 Mbps. This happens frequently. Giganews, Inc is a Usenet/newsgroup service provider. Been out of service since memorial day weekend. No Surprises Here. Please let us know what issue you are experiencing with Astound Broadband: Thank you for the report! Whats the point is signing-up for text alerts if they never use it? If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Current problems and outages | Downdetector. Spectrum (formerly Charter Spectrum) offers cable television, internet and home phone service. Spectrum serves homes and businesses in 25 states. enTouch strives to provide a high-quality Internet experience for all of our customers. Entouch Systems Reviews, Ratings | Home Services near 11011 Richmond View power outages | Entergy | We Power Life Report a Problem Full Outage Map Problems in the last 24 hours After I told them to cancel, they magically found better rates. Although our Underlying Carriers engineer and manage their networks to provide optimal performance to all users and user types, including based on average and anticipated peak usage of the network, end-to-end performance of our Broadband Services can depend on a variety of factors, many of which cannot be anticipated or are outside of our and our Underlying Carriers control, including: your location relative to our coverage area, your proximity to a cell site, the capacity of the cell site, the number of other customers connected to the same cell site, the number of customers simultaneously using the network, the services other users are using, topography, weather, obstructions, use inside a building or a moving vehicle, radio frequency interference, the capabilities of your device, the applications you are using, the server with which your device is communicating, the destination of your Internet traffic, overall traffic on the Internet, whether there are network outages, and applicable network management practices discussed above. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. are also linked at the bottom of this page. If you have questions or concerns about our Broadband Services, please contact us using the following information: Phone: 1.866.488.8719 or 611 from your device during normal business hours: Monday Friday, 10am 7pm CT. Mail: enTouch Wireless, 3030 Lyndon B Johnson Freeway, Suite 1320, Dallas, TX 75234, Copyright 2023 enTouch Wireless All Rights Reserved. Waited over an hour to be told no clue when it will be back up. Customer service does not help after multiple calls. Stay inside your home until your Emergency Center advises otherwise. Residential Customer; enTouch Wireless enTouch Wireless customers can stay connected to friends and family abroad with FREE international calling to countries including Canada, Mexico, India, UK, and more! AT&T 85% available in Houston Connection: DSL & Fiber Download speeds up to 5000 Mbps User Rating (1522) View Plans 2. Experience from start to finish was excellent. Great experience and great support. No, enTouch does not directly or indirectly favor some traffic over other traffic (such as through prioritization, resource reservation, or traffic shaping) in its provision of the Broadband Services for any type of consideration from a third party or to benefit an affiliate. @WaveConnects Anyone else down in 98122?? AT&T 80% available in Missouri City Connection: DSL & Fiber Download speeds up to 5000 Mbps User Rating (1522) View Plans 2. Do it all - and then some - at top speed in your new home. Astound powered by Wave on Twitter: "We're aware of outages across I shouldnt get an alert that my service rate increases by nearly 30$ per month for internet ONLY, Never use @RCNconnects , internet has been down all day. -Jackie. 166 reviews of Astound Broadband powered by enTouch "I am moving to Houston, and signed up for 3 services from En-Touch systems: phone, TV, and internet. Astound acquired and combined Wave Broadband, RCN and Grande Communications into single, nationwide brand. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. 940 Mbps. Learn how and when to remove these template messages, Learn how and when to remove this template message, https://en.wikipedia.org/w/index.php?title=Entouch&oldid=1019670272, This page was last edited on 24 April 2021, at 18:45. Copy of last year's State or Federal income tax return. on July 02, 2020. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). The Austin, Brownwood, Midland/Odessa, San Marcos, Temple and Waco payment center will open at 12pm CST. Nor do we modify particular protocols, protocol ports, or protocol fields in ways not prescribed by the protocol standards. Location & Hours 11011 Richmond Ave Ste 400 Houston, TX 77042 Westchase Serving Houston Area Get directions Edit business info Amenities and More Accepts Credit Cards Accepts Cryptocurrency Offers Military Discount Ask the Community Ask a question Yelp users haven't asked any questions yet about Astound Broadband powered by enTouch. are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. enTouch was among the first providers in the nation to offer bundled services and TRUE fiber-to-the-home technology! Lee 11 months ago David Morgan Additionally, he refunded the amount for loss in connection on the spot. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. See astound.com/yourspeed for why speeds may vary. Day 4 of @grandecom #shiternet outage. enTouch Wireless Rivelatore verso il basso, Lucera Financial Infrastructures, LLC outage map. You do not have electrical power at your home. Tips? Now its Asstounding how bad it is. Report any low-hanging cable lines before a storm. enTouch lets you decide how to connect your life. Do you want internet service for your home or business? They embed themselves in our homes thru land developers and monopolize their captured customer market. COPYRIGHT 2011 2021 ENTOUCH, ALL RIGHTS RESERVED. Astound powered by enTouch on Twitter: "All widespread outages have restored. 77084. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. . Says it is closed call back during working hours. These techniques only apply to internet browser traffic (HTTP, port 80) for recorded video streaming and do not affect real-time video streaming. @WaveConnects My internet is down in Redmond, WA. We help empower people to lead better lives through digital citizenship. Without this technique, video content may be delivered to a device completely and charged against the users data allotment regardless of whether it is viewed. The single "II Hype", released in 1989, peaked at No 18 on the Billboard R&B chart. Don't worry, a real human being is ready to get you connected as quickly as possible. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Additionally, our enControl Master Suite is a state-of-the-art home automation system that provides centralized control of security, lights, locks, energy management and more! BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. EN-TOUCH ALARM SYSTEMS, INC | 11011 RICHMOND, STE 400 | HOUSTON, TX 77042 | LICENSE# B10029, Keeping Americans connected during Coronavirus , RCN, Grande, Wave, enTouch and Digital West Now Astound Broadband, enTouch Announces 2021 Cyber Season Deals, Astound Broadband Completes $661 Million Acquisition of WOW! 4hrs without internet and I still have tons of work need to be done, Stay away from @RCNconnects internet in the Chicago area. Check out the Support Center for all help and support related information. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Power outages are possible Should you lose power to your home, cable and Internet services cannot be restored until electrical power from your local power company is back up and running. I contracted EnTouch with a 2-year contract for. No, enTouch does not block or throttle (including impair or degrade) lawful Internet traffic on the basis of content, application, service, or use of non-harmful devices on its Broadband Services, subject to reasonable network management. 1. Please follow any travel and weather advisories. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Kaf 1 year ago It looks like we've already got an order for Astound Broadband at this address. Happy about the service. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Their fiber-optic internet system is available to an estimated 495,000 people, which makes them the 26th largest provider of fiber broadband in the US simply by coverage area alone. We will be monitoring this event closely to manage your service needs during this event. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. How is Astound Broadband powered by enTouch rated? Astound Broadband is an American telecommunications company that provides broadband internet, TV and phone services. 2-Year Price. enTouch provides high-speed mobile broadband Internet access service on at least 3G mobile networks at round-trip latency that is typical for 3G mobile networks (107 to 223 milliseconds) where the network will support such performance. Critical Internet Outage of enTouch in Texas on 2/15/21 6:15 AM. Specifically, our Underlying Carriers may scan or analyze network addresses that are registered through the Underlying Carriers, including addresses that may have been delegated to customers, and/or routes that originate from the Underlying Carriers networks to identify and address security threats or to notify customers of such threats. During natural disasters and other emergencies, our Underlying Carriers may prioritize emergency communications, including those of law enforcement, public safety, or national security authorities, consistent with or as permitted by applicable law. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Overall I am very satisfied with En-Touch. @WaveConnects Outage in Downtown seattle, zip 98101. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Throughout their coverage area, the average latency on Astound Broadband Powered by En-Touch Internet speed tests is -1ms. Every morning the Internet is down. @RCNconnects Already working on it. We use cookies to improve your experience on our site and to show you relevant advertising. After you use your monthly data allotment, your data speed may be reduced or your data access may be suspended for the remainder of the billing cycle. enTouch Wireless Problems and outages Nationally respected, doing business the right way enTouch Wireless is a national, wireless phone company operating on the premier 4G LTE network. Latest outage, problems and issue reports in social media. @ManhattanTwist @RCNconnects How does this service go down every time it rains?? Astound Broadband powered by enTouch - Houston, TX International calling does NOT include text messaging, picture messaging, or video messaging. Explore top tricks, tips, and how-tos for getting the most out of your services. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. By clicking "Accept" you consent to the use of these cookies. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. In doing so, they will seek to avoid disrupting the Broadband Services for customers. enTouch serves a growing number of communities throughout the Greater Houston Area and is proud to extend its Security Alarm service and enControl Master Suite system to surrounding areas. Nov 13, 2017. All names, logos, images and service marks are property of their respective owners. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. At RCN, when we say we're here for you, we mean it. *Accuracy not guaranteed. To find out more, see our privacy policy. I also agree to the Terms and Conditions and Privacy Policy, which Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, When the number of reports exceeds the baseline, represented by the red line, an outage is determined. @ILCommerceComm I am being denied service from @RCNconnects I need someone to help me resolve this matter. Milind Kulkarni The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability. Leave a message in the comments section! Tv not working since 6am today 1/23/23, Sreenivasa 4 months ago The San Antonio payment center will resume normal operations. well over 20 calls now, pulled sim card, powered off for 1 hour more than 8 times, yet nothing works. You ask about my agent then Im suppose@to solely base my recommendation only on my interaction with your agent. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Tell us As an MVNO, enTouch does not have the ability to manage the security of its Underlying Carriers networks. @RCNconnects Seems to be a problem with internet here in Boston. Easily automate, control and monitor your home via a seven-inch, high-resolution touchscreen OR remotely with a smartphone, tablet, PC or any compatible wireless mobile device. Completely dishonest! Customer Prioritization is not paid prioritization and instead may be based on a variety of factors, including the type of customer and the amount of data a customer is using. Astound Broadband is available at your address. Astound Broadband Powered by En-Touch Customer Service. This policy is provided for informational purposes only and we may change the policy at any time, without notice. By giving you as much broadband data as we can in all of our plans. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. *All forms of ID must be valid and used before expiration date. Please give us a little more information to finish your order. @RCNconnects internet service in chicago has been down since 4pm. You've been recognized in our annual awards enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. . This all seemed good at the time of set up, despite online complaints about poor service. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. Let's see what we have available at your address. Wondering if the power outage caused latency issues on . Sorry, we're unable to confirm Astound Broadband Powered by En-Touch is available at this address. Our Underlying Carrier may use network management techniques to ensure the best possible experience for the most possible customers, including the techniques described below. They compete in the National Hockey League (NHL) as a member of the Metropolitan Division of the Eastern About us. Called them to talk about service changes and they lied to me and told me I was already on the best plan available. The recent Astound Broadband outages have enraged many of the company's customers. BROADBAND DATA. Performance of broadband Internet access services is generally evaluated based on speed and latency. Notice letter of participation in a qualifying state, federal or Tribal Program. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. You're almost ready to go, but we need a few more details. The most recent Astound Broadband outage reports came from the following cities: All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy.
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