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w.addEventListener("load", loader, false); Take the opportunity to fix the problem or mistake and rebuild broken trust. sorry to have kept you waiting. Im so sorry for the late response. ", Quick and smart, plus is "human-based"! I apologize for the delay. I am sorry sorry to have kept you waiting or I am sorry for having kept you waiting? I am frustrated, and find I need to bring this up with you again. Did the Golden Gate Bridge 'flatten' under the weight of 300,000 people in 1987? Sorry for keeping you waiting implies you have found what they were looking for and no longer need to make them wait. It is a fairly common phrase to use in business emails because it shows that you didnt mean to reply so late. I shows that you offer your apologies. apologize [](https://eikaiwa.dmm.com/uknow/questions/43197/)sorry - Sorry for the delay Feel free to come to us if you have any issues with the product we delivered. You should have told me you were still here. so sorry for keeping you waiting vs so sorry for keep you waiting Would it be possible to How to reply 'Sorry for having [kept] you waiting' - WordReference Forums I am sorry for keeping you waiting. Other ways to say "circle back" are "come back to this," "follow up," and "revisit.". I appreciate your patience with this problem. Which one to choose? It shows that you represent a larger organization rather than offering your own apologies. , [](https://eikaiwa.dmm.com/uknow/questions/50289/) w.attachEvent("onload", loader); You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. 2608 Erwin RoadSuite 148 #300Durham, NC 27705, InHerSight's 50 Best Companies to Work For, 6 Ways to Start an Email That Arent I Hope This Email Finds You Well, The Best Ways to End an Email, According to Data + Pros, Your Guide to a Professional Email Signature (with Examples), Psychological Safety at Work Is Essential: 7 Ways to Cultivate It, Respect in the Workplace: 5 Inclusion-Driven Tactics That Lay the Groundwork, Why That Feeling of Belonging in the Workplace Is So Important, Inside Look: How a Supportive Culture & Confidence Can Advance Your Career, Disability Awareness: 5 Tips for Making Your Management Style More Inclusive, Sunbelt Rentals First Employee Resource Group Connects & Inspires Women in Construction, 25 Companies That Offer Learning Opportunities to Help You Grow, Tips for Negotiating an Internal Promotion Salary: How to Get the Best Offer, 31 Companies That Offer Paid Parental Leave Policies. How to Apologize Professionally in an Email: The Art of Saying Sorry Thank you for your initial inquiry and again Im sorry its taken me so long to respond. 1. Learn more about Stack Overflow the company, and our products. So this sentence would be better as "I'm not sure if I should have the students cleaning the classroom every day." One of our experts will correct your English. 2 You must log in or register to reply here. 3 is grammatically correct. I apologize for keeping you waiting, doctor. Saying this is to acknowledge that that person has been waiting for you to keep up or reach them. Which was the first Sci-Fi story to predict obnoxious "robo calls"? I love your idea and have attached more information about how I think I can help. Thanks to TextRanch, I was able to score above 950 on TOEIC, and I got a good grade on ACTFL OPIC as well. I like the directness, but I might recommend "We have not yet received" rather than "We are still awaiting", so as to allow the possibility (however slim) of a technical problem. This use is more rare and would need more context. sorry about the delay. You shouldnt use I didnt mean to make you wait in formal contexts, though. Do these sentences have exactly the same meaning and are both used when we come back after keeping someone waiting for a long time? Is there anything I can do to make it up to you now that everything is sorted? (waitress at a restaurant) ;)". If so, I would recommend something more direct. Sorry to have kept you waiting. vs Sorry to keep you I sincerely apologize for the long wait. Also, the final section covers more about sorry to keep you waiting. It will explain whether its correct and appropriate in professional emails. Sorry to have made you wait. ", Reliable, meticulous and astonishingly prompt. It's a polite way to keep a good rapport with the recipient. Our goal is to create English lessons that are easy to understand for everyone. for the wait. #2. Apology Email to a Business Customer for a Delayed Order Subject line: Please accept our apologies Dear, I would like to express my apologies for the waiting that came in the way of handling your order. ", Thank you so much! Follow these steps to apologize for the delay over email or during in-person conversations: 1. "I'm sorry I'm late, this meeting ran over." ".I'm sorry I'm late, I didn't intend to be late.". Another common scenario is that you simply needed more time to respond to an email and have been thinking over someones request. I was trying my best to find out where to go to source these documents. Im so sorry for the late response. sorry to keep you waiting. Since you don't want to say you (Why not? and the result is so good!! I like your sandwich approach (i.e. This is a very useful phrase to remain polite and professional, regardless of the situation. Use it like this: They kept me waiting for over an hour. Sorry for making you wait on this reply, but Ive discussed the matter with my superior, and were happy to proceed. var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; It can be construed as an excuse, which some people do not appreciate, but it can work in most cases. The preferred alternatives are sorry to have kept you waiting, sorry this took so long, and sorry for keeping you waiting. These phrases work well in business emails to show that youre apologetic for how long something took. Now, we say thank you to make the message feel more positive from the start, which helps when delivering emails. TextRanch lets you have your English corrected by native-speaking editors in just a few minutes. (1) I was sorry to keep you waiting. How To Apologize For a Delay by Email or in Person - Indeed I hope you didnt mind the wait. Don't even think of the faux apology, "I hope I didn't miss your reply, but". Discover why 883,973 users count on TextRanch to get their English corrected! Rather than bug I would say bother, but otherwise keep your phrasing: "Sorry to bother you about this". No one should have to wait for you, but they have. I hope you werent waiting for too long to receive this. But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. It is best to use this phrase if you werent the original person to email the recipient. Leave this page open, and your corrected text will appear as soon as it's ready! thank you all for being so patient. It shows that you care about them and they will be loyal. What are the differences between "sorry to keep you waiting" and "sorry Not so good. Yet another possibility. Satisfaction guaranteed! My apologies for the delayed response. And one simple email can hopefully resolve any hard feelings or hold-ups. Please see below my previous response. Like us on Facebook by clicking the like button below: Share TextRanch on Facebook by clicking on the button below. Thank you again and please excuse my late reply. If there has in fact been at least a partial response, @Wesley Murch's Thank you but is suitable. I hope you werent waiting on it for any specific reasons. w.attachEvent("onload", loader); If you know how to apologize in a business email, you should never say something like: "I am sorry, if someone is offended." It's the same as saying: "Too bad if some of you do not understand me. You may use it when emailing clients. We are able to continue with the process now. Remember to use a valid email address. On behalf of the company, I would like to apologize for long wait. :). Improve your English! if (w.addEventListener) { This article will explore some better synonyms in formal emails. It shows that you are sorry for the wait that someone had to go through. However, you can use them slightly differently. Sometimes, something gets in the way and prevents us from responding to an email in good time. "That's OK, I'm not in a rush. 10 Other Ways to Say "Circle Back" in Email - grammarhow.com Sign up today and say goodbye to popups forever. "That's OK, I'm not in a rush." i want to thank you for your patience. By signing up, you agree to InHerSight's Terms and Privacy Policy, You now have access to all of our awesome content. It is purely something that you had to do. I'm sorry to keep you waiting. Thank you for your patience, thank you for being patient, or any other similar way of speaking it. I hope you didnt mind the wait. })(window, document);Cookie Policy(function (w, d) { Oh, Im so sorry! English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". Here are some email templates you can use to help you say "sorry" for the late response. Nice-comment + not-so-nice-comment.) Sorry for having kept you waiting. ", This a great. I didnt mean to make you wait is a conversational alternative to sorry to keep you waiting. It shows you take responsibility for making someone wait longer than you expected. Sorry for keeping you waiting for so long I apologize for keeping you waiting. Hope you didnt mind the wait shows that you know that someone had to wait for a response. I think this answer has the right balance between extremes of sounding too subservient and sounding too blunt. These three synonyms are the best ways to show that you are circling back to something. Say "Thank You for Your Patience" Instead of Saying Sorry - Fight Hatred I hope you werent kept waiting for too long. apologoes Dear Tim, Sorry to have kept you waiting for longer than I intended. Nucilo is a website that writes about many topics of interest to you, it's a blog that shares knowledge and insights useful to everyone in many fields. However, there are better alternatives, and this article will explore what you can use instead. keep (someone) waiting To "keep someone waiting" means to make them wait for a while. "I can understand why you're feeling this . I hope you werent kept waiting too long. What is a more formal way of saying "get certifications"? If you use "let", there is an implication that you allowed the person to wait. tag.parentNode.insertBefore(s, tag); Watch the video: Only 1 percent of our visitors get these 3 grammar questions right 7 Better Ways To Say Sorry For The Late Reply On Email, 12 Better Ways to Say Thank You for Your Patience (Email), 7 Best Ways To Politely Ask Someone To Be Patient, 9 Better Ways to Say Please Accept My Apologies, 9 Other Ways to Say Im Good At on a Resume, 10 Polite Ways to Say No Visitors after Surgery, 11 Best Ways to Say Im Here for You to a Loved One, 10 Professional Ways to Say I Am Not Feeling Well. More than 150,000 people like you receive our weekly newsletter to master their English skills! I appreciate you sticking with us through these trying times. I just noticed that I never responded to your email, and Im so sorry for the oversight. It implies that something was out of your control but prevented you from replying sooner. It's appropriate! While there are better options, there is nothing wrong with using this formally. I want you to know that you will be the first to hear about it when I get an answer. You can hint at the amount of time you've been waiting and provide genuinely helpful information by referring to an earlier correspondance: "This is in relations to [such and such]. I will continue the drafted email down below. You are not blaming anyone else for the error. "I apologize for the wait, could I have your credit card number please?" Thank you for your patience. Sorry To Keep You Waiting 371,000 results on the web Some examples from the web: Mrs. Welter, sorry to keep you waiting. Thank you for your patience is a great way to apologize for making somebody wait for you to reply. Lastly, you may also start by apologizing and say 'apologies' for the long wait and then proceed to thank the customer for his/her 'patience' a noun which means 'the capacity to accept or tolerate delay, problems, or suffering without becoming annoyed or anxious'. Thanks for any Sorry To Keep You Waiting or Sorry for keeping you waiting? You are using an out of date browser. Sorry to keep you waiting is correct. I now see it as a question of etiquette, common sense, and good manners. Note that including a deadline (also phrased as a question) in the original correspondence can help the recipient prioritize their work and possibly avoid the need for a follow-up. This article will highlight the following to help you:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'grammarhow_com-box-3','ezslot_1',105,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-box-3-0'); The preferred version is thank you for your patience. This phrase works well because it takes sorry away, which can sometimes have negative connotations. "I didn't mean to make you wait" is a good conversational alternative to use in messages. x. Hope you werent kept waiting too long is a good way of showing that youre sorry about the wait. Sample Email/Letter 4: Dear <NAME>, I wanted to follow up regarding the <Job Title> position. ", I love being able to see the tracking of the changes! The Best Way to Apologize for Being Late - Lifehacker In the first apology, I use the adverb 'sincerely' to mean 'honestly and without pretending or lying', and I also use the word 'wait' in its noun form. Sorry For Making You Wait On This Reply "Sorry for making you wait on this reply" is similar to "thank you for your patience." We use it to acknowledge that somebody has "waited" a long time for our reply to come to them. Want more FREE revisions? Stop saying 'I'm sorry' - say THIS instead - 17 more advanced alternative phrases (STORY LESSON), 3. Thank you for your detailed answer, but I'm still not clear. Not everyone will believe that this excuse is true, but you can use it when there isnt time pressure based on the reply youve sent. I hope you appreciate the attached file finally being ready for you. #6. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Appreciate your patience is a great choice to show that youre happy someone is being patient with you. ", Human who is reviewing my question not automated machine. In addition to apologizing for making a customer wait, it is nice to thank him/her for being patient. The delayed response indicates that we accept the blame for taking so long to reply. We allows you to show that the business is sorry, but its less personal. Lowest prices Up to 50% lower than other online editing sites. Sorry to make you wait / Sorry for making you wait Closing your account will prevent you from accessing your past revisions, and you will no longer be eligible for a FREE daily revision. + Read the full interview, I sometimes wonder if my English expressions make sense clearly and TextRanch helps me a lot in such cases. A quick apology does wonders. Thank you for your patience. Sorry to have kept you waiting. Perhaps a colleague emailed to share exciting news or information with you. Move on with the email. ${ company.industry} I don't think it's quite necessary to avoid these two words, but there are a number of options if this is your goal. You could make yourself sound more polite by saying "I apologize for the wait/delay" I agree. One simple gesture can help you maintain relationships and address the oversight when youve delayed an email: apologizing. You may never know how your career can pivot to a different direction, Foster inclusivity, awareness, and safety for your employees, How it got started, from a team of women who fostered its global growth, Mentorships, internal development programs, conference reimbursement, and more, A salary range already existsyou just have to talk to the right person, Companies where you can rest, recover, and bond with your child. 39 Shay S DMM 2017/05/11 12:25 I apologize for the long wait. If you want to make an excuse, you can do so in the following ways: Sorry for making you wait on this reply is similar to thank you for your patience. We use it to acknowledge that somebody has waited a long time for our reply to come to them. A customer is someone buying your goods. I know this is different than what the OP was asking, but I prefer to be as polite, sweet, and cordial as possible when asking for help. Sorry to keep you waiting implies that you might have to do more searching before giving someone what they want. information.". In England, neither of these two would be correct: "Sorry to have you keep waiting" and "Sorry to have you keep waiting for the customer to arrive there". Firstly, of course, I would like to apologize. We do not mean to be burdensome, but we are still having issues with I was looking through my drafts and realized I did not send this. Apologies for only just getting back to you. We are a team of experienced communication specialists. Get your English checked! I like most the human factor. = After you left, I felt guilty that I had kept you waiting. If you could just bear with me for another couple of days, I should have a more concise answer. We are sorry about the wait. I apologize for keeping you waiting. Can someone explain why this point is giving me 8.3V? Attached please find my response and all applicable details. You could instead say Im sorry to have had you kept waiting. That makes sense, logically, and would mean that you have had to ask your assistant to ask your visitor to wait until you were ready. sorry i kept you waiting. It is best to use this phrase if you werent the original person to email the recipient. Examples: sorry apologize If theres anything else I can provide, or if youd like to schedule a call, please do let me know. Reply to all inquiries or information sent in the original email. Read more about Martin here. sorry Get perfection for short pieces of text in just a few minutes. My mail from [date/time] has additional information." If you're making a reasonable request, there's no need to preface with "sorry" about this or that. How do you apologize for keeping waiting? - TeachersCollegesj deadline for delivery is [such and such]. And then you use the word wait in its present participle tense form, 'waiting'. ", The most useful app that I have ever found.I truly appreciate your efforts. Learn more about us here. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. If the reason for the follow-up request is arguably OP's fault, in that he should have gotten all necessary information first time around, something along the lines of @Jeffrey Blake's Please accept my apologies is reasonable. Heres some general guidance on crafting an "I'm sorry" email to get you started: Dont blame anyone else for your delaytake responsibility. Furthermore, he has teaching experience from Aarhus University. I originally thought this question might help people who really don't know any standard English alternatives for OP's ubiquitous slang use of "bug". + Read the full interview, TextRanch has been really helpful in improving the flow and repairing the structure of my sentences. It wasnt my intention to make you wait this long for an answer from me. Sorry for keeping you waiting all this time. Why is it shorter than a normal address? I am now able to discuss this matter further with you. Its not as effective as sorry to keep you waiting. So, stick to informal contexts when using this phrase. No matter how much you try to organize your inbox, oversights happenyoure scrolling through your messages and discover you never replied to an email. = I felt guilty throughout the whole time I was keeping you waiting. Check out these examples to see how it works: I had hoped to respond sooner, but doesnt use an apology at all. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. You can use it when messaging clients you have a good relationship with. Im sorry this took so long. We are sorry about the wait. Apologies for only just getting back to you. Im very sorry about the wait. Sorry for have kept you waiting. If the answer took you a few days to find, you should be polite and say sorry to keep you waiting.. Sorry for keeping you waiting or sorry to keep you waiting? Improve your English! "I would have reacted similarly". For instance, you may have had to find the answer if they asked you a question. Furthermore, he has teaching experience from Aarhus University.