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To determine the market potential for its particular product or service, a firm should use. They are the four countries known for the highest levels of bribery in business and government. _____ reflects the link between consumers demand for a companys product and the companys purchase of necessary inputs to manufacture or assemble that particular product. Darrell sells custom cabinets for upscale residential homes. expensive, infrequently purchased, and associated with high levels of risk. the United States and Western Europe will have dramatic increases in population growth leading to overcrowding. The traditional marketing strategy of selling umbrellas when it is raining is an example of how __________ factors influence consumers' decisions. Which of the following is one of the global entry strategies? B2B marketing involves manufacturers, wholesalers, and service firms. When developing her marketing strategy, Kimberly will probably assume that this represents a __________ situation for Caribou Coffee, and she will want to find out why Caribou is considering alternatives. Which of the following is NOT true about web portals? Our Experts can answer your tough homework and study questions. Andr was afraid his condominium would look shabby to his future in-laws, so he had it painted just before their visit. Recognizing this corporate culture, someone attempting to sell to Fordham Hardware should. India has no shopping malls or other large commercial centers. With companies on the Internet like Expedia, consumers are better informed about costs and benefits of purchasing options. 62. Although it would have been nice to take the shoes home immediately after purchasing them, he was willing to trade off immediate availability because he found that he could purchase the shoes online for a 50% discount. D. entails actual rather than potential customers. If she decides to purchase a sports car such as the Mustang, she will be primarily fulfilling __________ needs. always include his firm in their universal set. All Rights Reserved. Marketing to more rural populations is more costly than reaching urban areas. Ricks company faces __________ demand. Less-developed countries like Switzerland and Britain are experiencing rapid population growth. address the concerns of all members of the buying center with particular attention to those of the decision maker. customer dissatisfaction.C. The buying process begins with a comparison of available alternatives. The Wall Street Journal provides a set of guidelines each year for purchasing a laptop computer. chapter 6 marketing Flashcards | Chegg.com When they occasionally see those clothes, hanging in the back of their closet, these teenagers probably feel, 65. In B2B buying systems decisions are often made. Apple computer users tend to like the company and love its products. Marketers are particularly interested in postpurchase - Course Hero developing brand names that are meaningless in known languages. marketers particularly interested in this because it entails actual customers rather than potential customers 3 possible positive postpurchase outcomes 1. customer satisfaction 2. postpurchase dissonance 3. customer loyalty customer satisfaction to maximize postpurchase cognitive dissonance. When she was looking for a new car, Francesca was considering both American and foreign made vehicles, but her father and boyfriend both encouraged her to buy American-made brands. entails actual rather than potential customers.E. When a pharmaceutical company like Merck is preparing to purchase new company cars, sales reps feedback will be sought on car models and features, but the final decision will be made by higher levels of management. In pricing products in parts of Europe, including Italy, Spain, Greece and France, U.S. companies need to be aware that sales (i.e. extend problem solving beyond ritual consumption.D. there are fewer franchising opportunities in global markets. Which of the following is a potential negative factor for foreign investment in China? most consumers attitudes depend on prices. To ensure that customers are satisfied, Darrell will likely do any of the following EXCEPT:A.let customers know they have the best quality cabinets available anywhere.B. The Raycom engineers will primarily play the __________ role in the companys buying center. When Walmart considers reordering items for its stores, its buyers are instructed to negotiate price concessions, quality improvements, and/or added options. it involves both actual and potential customers. with low individualism symbolism when confronted with a time oriented culture. call for different marketing and selling strategies. psychological. Exporting refers to a situation where a company maintains ownership of its plants, operational facilities, and offices in a foreign country in which it sells its products. assist them in their internal information search. Because the United States imports more goods than it exports, it operates under a(n). What is the final stage in the business-to-business buying process? involves both compensatory and noncompensatory consumers. Ethan considered three important attributes when deciding where he would do his banking: the convenience of the location, hours of operation, and interest rates for CDs. Bob recently, asked for George's cell phone number, but George said, he didn't own a cell phone. This is an example of which of the following types of buying situation? The same product design and features, and the same basic promotional campaign, used in all countries. Marketers are particularly interested in _____ behavior because it entails actual rather than potential customers. Unlock the answer question 1.) In doing so, Anita is evaluating which component of the market assessment? Franchising is the riskiest way to enter a foreign market. Satisfied customers, whom marketers hope to create, become loyal, purchase again, and spread positive word of mouth, so they are quite important. Arnie knows habitual purchasers with strong store loyalty are great customers. These influences on her spending decisions are examples of. countries with high purchasing power today may not continue to show the same growth in the future. These make up her __________ set. provide a satisfaction guarantee or return policy.D. A description of the required features for the device. The acronym RFP, when used by those involved in business-to-business buying, stands for. Most "big box" retailers regularly move products from one aisle to another. Researchers suspect that in doing so, we are trying to reduce __________ risk in the consumer decision process. Global expansion often begins when a firm receives an order for its product from another country. B. offers insights into information search methods. financial risk.E. According to Maslows Hierarchy, most of the other 800 million Indian consumers are primarily addressing their __________ needs. Henri will engage in a(n) __________ process. E. provides insights on the information search process. carefully demonstrate how to maintain the finish on his cabinets. Question 8 Marketers are particularly interested in postpurchase behavior because itSelect one: d. involves actual rather than potential customers.9. Marketers are particularly interested in postpurchase behavior because Which of the following is NOT one of the roles typically played by one of the members of a buying center? Which of the BRIC countries has the highest illiteracy rate? When Kinkos replenishes its supply of copy paper, it most likely involves a _____ situation. They participate together in a trading bloc. are theoretical and have little relation to what happens in the real world. Jennifers spending decisions are heavily influenced by her family, her peers, and her religious education. B) image India claims more than 25% of the worlds population. John thinks the east side has a lot of crime, poor schools, and would be a poor choice of location to own a home and raise a family. Most Americans tend to take access to global products and services for granted. shopping. perceive it to be the better value for them. The fact that Mercedes-Benz is known by three Chinese names in Asiapeng zee in Cantonese for Hong Kong, peng chi in Mandarin for Taiwan, and ben chi in Mandarin for mainland Chinaillustrates the importance of developing different _____ for global markets. offers insights into information search methods. Andr was addressing his __________ risk. India is one of the fastest growing markets and has one of the youngest populations in the world. visit customers after they have moved into their home. The BRIC countries are Bolivia, Russia, Italy and China. What type of B2B organization is a retail store such as T.J. Maxx? Robertico has a(n) __________ buying center culture. Jorge decides on a strategy of setting low expectations for his performance in the debate, telling reporters "Don't mis-underestimate me." to satisfy ritual consumption needs while avoiding overconsumption. Marketers are particularly interested in postpurchase behavior because it A. involves both compensatory and noncompensatory consumers. increase financial risk.E. 79. Elena is in the process of buying a new car. Brad is trying to avoid . Which of the following would you not expect to find in the RFP? Flashcards About Marketing Chapter 6 | StudyHippo.com Chapter 5 Flashcards | Chegg.com Tariffs, quotas, and currency exchange policies affect global. Which global entry strategy has the highest degree of risk? They have financial resources, want to control business operations, and have had considerable success marketing to Hispanics in the United States. reduce the cost of postpurchase advertising. Consumers involved in habitual decision making engage in little conscious decision making. Brad is trying to avoid __________ business blunders. John is involved in the buying center of a large organization. by building brand awareness among potential customers. involves actual rather than potential customers. carefully demonstrate how to maintain the finish on his cabinetsC. buyers' remorseC. Reginald hopes that this attention to his "regulars" will encourage them to. D) owly. creating strong brands and store loyalty. Hospitals, schools,and religious organizations are examples of ____________ buyers. Because they do so much driving while visiting doctors offices and hospitals, pharmaceutical sales representatives are often given company cars to drive. As part of efforts to stimulate economic development in Africa, the Gates Foundation announced that it would provide cellular phones to farmer cooperatives. Yes; history has shown that online reordering cant be trusted. He has a database with their birthdays, and offers them free meals on their birthdays. He also bought a trailer for his lawn maintenance business. Many restaurants offer daily specials, appetizers. This is an especially critical time for marketers, as their customers are dealing with. Phil put down the phone and told Alice, "I just love that customer. Raycom Construction needs heavy-duty equipment to install a new pipeline in northern Alaska. Marketers are particularly interested in postpurchase behavior because when consumers decide to make their purchases. 72. The Russian population is poorly educated. He has no experience as a pilot or airplane mechanic. Edward, the leading salesperson for Harrys Honda dealership, began hearing customers asking for hybrid automobiles several years ago. offset performance risk with financial risk. reinforce postpurchase cognitive dissonance. MKT 304 Extra Credit Questions - Studocu When they occasionally see those clothes hanging in the back of their closet, these teenagers probably feel: ScholarOn, 10685-B Hazelhurst Dr. # 25977, Houston, TX 77043,USA. Angela considered all sporting goods stores to be roughly equivalent in most ways, however, she considered LL Bean to have an exceptional level of customer service. A reference group may have direct or indirect influence on your attitude toward a particular clothing store. treat all members of the buying center as equally important. Personality Researchers found that a number of well-known brands tended to be strongly associated with one particular trait, such as Jeep with "ruggedness." Russian consumers have little interest in online shopping. In a joint venture, the burden of ownership, control, and profits is not shared. A __________ is a type of reseller, a business that buys from other businesses but does not significantly alter the form of the products it buys. efore going on his first business trip to China, Brad asked his Chinese American friend to advise him on customs and values common among the Chinese businesspeople he will likely encounter. Apple has nurtured this __________ component of their customers attitudes. You can specify conditions of storing and accessing cookies in your browser. In terms of business markets, organizations like hospitals that provide goods and services to people in their care are classified as. Unlike manufacturers, __________ buy products from other businesses but do not significantly alter the form of the products they buy. alienated Beverly, the real decision maker. After a vendor is chosen, Reginald will handle the paperwork and send out the purchase order. Which of the following is the process of getting oxygen from the environment to the tissues of the body? competitive post-purchase leverageD. the degree of perceived risk associated with the product or service being considered. It is usually described in traits such as self-confidence, dominance, sociability, autonomy, defensiveness, adaptability, and aggressiveness. economic. situational. From Frank, Kim learns which professors have left the university or are newly arrived. postpurchase harmony.D. extend decision rules to the customer complaint desk. provides insights on the information search process. Alex decides to make a donation to the Autism Research Institute. They are in the __________ stage of the business-to-business buying process. According to Maslow's Hierarchy, most of the other 800 million Indian consumers are primarily addressing their __________ needs. issue a request for proposals from invited suppliers. promote products more frequently in traditional media. TheWall Street Journal is providing consumers with, Before flying, Jaden researches the types of planes the airline uses, scans the plane for defects as it taxis up to the terminal, and follows the pilot and crew as they come through the airport. are unaware of key determinant attributes. Basket Weavers, Inc ships their prized bread basket to two countries (countries A and B) where the exchange rates are in equalibrium. adhering to the UN Convention on Naming Rights. Russian consumer markets are saturated, offering few opportunities for goods from U.S. companies to sell well. temporal factors. The franchisor might end up training a future competitor. temporary promotional discounts). To avoid this potential problem, Ralph will evaluate all of marketing actions EXCEPT his:A.advertising.B. This requirement is used to keep suppliers "on their toes.". Global pricing strategies should be consistent with. Global businesses often find it particularly difficult to understand the __________ of a countrys culture. In B2B markets, _____ are firms that buy and reprocess products (a product is a good or service) before selling them again to the next buyer. D. $32, Searching for valuable business information in a database, data warehouse, or data mart is referred to as _____.Data miningTPSintegrating the planning, .To attach an image to your message, press the ______ icon. internalize impulse attitudes.E. B Marketers are particularly interested in postpurchase behavior because it. achieve standardized pricing across affected industries.D. A purchase decision which typically involves (at most) a moderate amount of effort and time is called, Kerry was in her grocery store and saw a display for a new organic yogurt. These daily specials primarily provide the new product, When a firm sets its pricing strategy based on how it can, add value to its products or services it has embraced, When the floor rusted through on her old car, Kelly knew, she had a problem. Offering 2-for-1 coupons is effectively the same as offering customers coffee at half price? The guidelines include recommendations for hard disk capacity, memory size, battery life, and several other attributes. Generally, people buy one product or service instead of another because they. The most important consideration, when a firm chooses a global product strategy, should be, When Ben evaluated the commercial infrastructure in Mauritius, he considered the islands. Chris is gathering information about the general economic environment in Nepal. In order to maximize potential, segments and target markets can and should be defined by more than just geography. All of these are disadvantages a firm must consider. If a site visitor places items into the shopping cart and then leaves the site without making a purchase, several days later Zappos sends a humorous e-mail saying, "Let us show you what your shopping cart did while you were gone," along with a photo of a cute dog intended to represent the shopping cart.